{"id":4670,"date":"2019-03-29T06:40:40","date_gmt":"2019-03-29T05:40:40","guid":{"rendered":"https:\/\/www.mon-agent.lu\/code-de-conduite-zero-bs\/"},"modified":"2019-04-09T06:33:22","modified_gmt":"2019-04-09T04:33:22","slug":"no-bs-code-of-conduct","status":"publish","type":"page","link":"https:\/\/www.mon-agent.lu\/en\/no-bs-code-of-conduct\/","title":{"rendered":"No BS code of conduct"},"content":{"rendered":"<p>[vc_row triangle_shape=&#8221;no&#8221; css=&#8221;.vc_custom_1554454644763{padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text]All agents in Luxembourg are held to a Code of Ethics. We don\u2019t think it goes far enough. While we can\u2019t single-handledly change the real estate industry, we can hold ourselves accountable to a higher standard.<\/p>\n<p>We are held to the<strong> [blogtitle] No BS Code of Conduct.<\/strong>\u00a0It ensures that:<\/p>\n<p><strong>1. Our Buyers and Sellers will always be represented by their own exclusive agent.<\/strong><\/p>\n<p><strong>2. We won\u2019t exaggerate or manipulate our sales statistics.<\/strong> Our sales history is an open book \u2013 an open book we\u2019re proud of. We don\u2019t tout BS internal awards and sales stats about how much money we make. We\u2019re more interested in turning Sellers and Buyers into happy customers.<\/p>\n<p><strong>3. Our clients have the final say in our performance.<\/strong>\u00a0We ask every Buyer and Seller for feedback (not just the ones who love us). Our goal is a 5-star review and we\u2019ll do whatever we need to do to get it.<\/p>\n<p><strong>4. Transparency, not games.<\/strong> From ethically price negociations, honest advice to upfront pricing and inclusions, we believe in transparency.<\/p>\n<p><strong>5. We only do what we know<\/strong>. We won\u2019t sell a rural property and we won\u2019t work in a neighbourhood we aren\u2019t familiar with. If we aren\u2019t the best person for the job, we\u2019ll find the person who is.<\/p>\n<p><strong>6. We\u2019re obsessive about flawless paperwork and details.<\/strong>\u00a0We understand the importance of the legal paperwork. Missed initials and clauses just aren\u2019t OK. We go well beyond industry standards in providing information and data, from accurate square footage measurements and floor plans to sold price details. We think Buyers and Sellers are best served by being informed.<\/p>\n<p><strong>7. We\u2019re actively engaged in the real estate market.<\/strong> Every [blogtitle] agent has made real estate their full-time career and sells at least 14 homes per year or focuses on rentals. That means that every [blogtitle] agent who has been with the team at least a year is in the top 5% of agents in Luxembourg. We\u2019re on top of the current market conditions and statistics, and we\u2019re committed to continuous learning through education and training.<\/p>\n<p><strong>8. We\u2019re inclusive and fair.<\/strong>\u00a0We hold the Human Rights Code near and dear and treat people like we want to be treated.<\/p>\n<p><strong>9. We\u2019ll always represent our clients\u2019 best interests over our own.<\/strong>What does that mean in the real world?<\/p>\n<ul>\n<li>Not inflating the value of a potential Seller\u2019s home to win the listing<\/li>\n<li>Listing marketing that\u2019s about getting our listings sold; not about advertising ourselves to the neighbours<\/li>\n<li>Always negotiating offer terms and prices in our clients\u2019 best interests<\/li>\n<li>Not cherry-picking comparable sales just to make a deal happen. We want our Buyers and Sellers to be well informed<\/li>\n<\/ul>\n<p><strong>10. We don\u2019t hold our\u00a0<\/strong><strong>clients hostage to a piece of paper<\/strong>. If there\u2019s ever a problem while you\u2019re working with us, we\u2019ll do everything we can to fix it. If we can\u2019t, then we\u2019ll release you from your contract. We don\u2019t think Buyers and Sellers should be contractually bound to work with someone if they feel they\u2019ve broken their promises.[\/vc_column_text][\/vc_column][\/vc_row][vc_row triangle_shape=&#8221;no&#8221;][vc_column]<div class=\"templatera_shortcode\"><div data-mkd-parallax-speed=\"1\" class=\"vc_row wpb_row vc_row-fluid mkd-section vc_custom_1553547413423 mkd-content-aligment-left\" style=\"\"><div class=\"clearfix mkd-full-section-inner\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1553323898237\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1554450754994\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: center;\"><span class=\"subtitle\" style=\"color: #ffffff;\"><strong>CONTACT US<\/strong><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div data-mkd-parallax-speed=\"1\" class=\"vc_row wpb_row vc_row-fluid mkd-section 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